407-869-0077
Mon-Fri: 10 AM - 6 PM
Orlando, FL
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Frequently Asked Questions

General

We can be reached locally at 407-869-0077 or toll free at 1-800-319-4155. You can also reach us by email us at Sales@DigitalGraphicsPlus.com
If your printing project has a firm in-hands date please call or email our team as soon as possible.Lead times vary with product type. We can provide rush service, but we need as much information as early as possible to determine how we can help make the process smooth. Please note: Our team may have to work overtime to meet you deadline. Although, we try to avoid it whenever possible, in some cases additional charges may apply to expedited orders. We'll always quote these charges in advance - so no surprises!
Always! Just reach out to our team with your project specs so we can send you a quote. The fastest way to reach us is by email us at Sales@DigitalGraphicsPlus.comIf you'd rather speak to a human by phone, we can be reached locally at 407-869-0077 or toll free at 1-800-319-4155.
The fastest way to reorder is by email us at Sales@DigitalGraphicsPlus.comIf you'd rather speak to a human by phone, we can be reached locally at 407-869-0077 or toll free at 1-800-319-4155.

Art

Although vector art is preferred for all orders printing with spot ink colors, we accept all industry-standard graphic file formats, including Adobe InDesign, Adobe Illustrator, Adobe Photoshop, PDF, TIFF, EPS, and JPG. We regularly work with other file formats as well, so don't hesitate to contact us if you don't see your preferred file format listed here.
While it's true that we have an extensive font collection, even fonts of the same name can vary from foundary to foundary. These inconsistencies can produce unexpected output. The only way to guarantee your files open and output correctly is for us to use the same fonts as you did.
If the supplied files are vector, resolution generally is not of concern. Resolution is measured in dots per inch (DPI). The more dots per inch, the sharper your image will be. For raster files, the minimum resolution is typically 150-300dpi, depending on the printing process and product. Don't hesitate to contact our team with any questions about file prep, or visit our online designs to create your layout online.

Yard Signs

Our minimum order for yard signs is 5 pieces. If you need less than 5 we suggest reaching out to your local sign shop for an estimate. It's often the same price (or even less) to order the 5 piece minimum directly from us.
Every municipality is different. Please contact your governing body for the rules related to disclaimers.
The turnaround clock starts ticking when order payment is received. Our normal lead time is 3-4 business days for production plus ship time. However, this can vary with your project specs. If you have an event or specific in-hands date we need to meet, please reach out to our team with that information to ensure everyone is on the same page.
No, the board does not count as a color. Our standard board is white, but yellow boards are also available for an up-charge. As an example, an upgrade to yellow boards for 24" x 18" signs will run 0.30 per sign.

Custom Apparel & Gifts

We can be reached locally at 407-869-0077 or toll free at 1-800-319-4155. You can also reach us by email us at Sales@DigitalGraphicsPlus.com
If your printing project has a firm in-hands date please call or email our team as soon as possible.Lead times vary with product type. We can provide rush service, but we need as much information as early as possible to determine how we can help make the process smooth. Please note: Our team may have to work overtime to meet you deadline. Although, we try to avoid it whenever possible, in some cases additional charges may apply to expedited orders. We'll always quote these charges in advance - so no surprises!
Always! Just reach out to our team with your project specs so we can send you a quote. The fastest way to reach us is by email us at Sales@DigitalGraphicsPlus.comIf you'd rather speak to a human by phone, we can be reached locally at 407-869-0077 or toll free at 1-800-319-4155.
The fastest way to reorder is by email us at Sales@DigitalGraphicsPlus.comIf you'd rather speak to a human by phone, we can be reached locally at 407-869-0077 or toll free at 1-800-319-4155.

Shipping

Production times vary by product, and shipping time in transit varies with your location. Please contact customer service for specific questions related to lead and delivery times.
We do our best to accommodate rush service whenever possible. If you have an event date or firm deadline please let us know as early as possible.

Payments

Visa, Master Card, American Express.
All orders placed for shipping or pickup within the state of Florida are subject to sales tax. Customers outside of Florida are note required to pay sales tax.